nagaur 88 Privacy Policy

When you use the nagaur 88 platform, you share certain personal information with us. This Privacy Policy explains what types of information we collect, the purposes for which it is used, how long it is retained, and in what circumstances it may be shared with others.

This document should be read together with our Terms and Conditions, as both documents are an integral part of managing your account and user relationship. If you have any questions about any aspect of this Privacy Policy, you may contact our support team directly.

This policy applies to all users — those who visit the nagaur 88 website, register, play games, or use the Android or iOS app. Our services are intended for individuals aged 21 and above only.

nagaur 88 may collect the following types of information:

2.1 Information You Provide Directly

Information you give us when registering an account or using our services:

• Full name, date of birth and national identity information
• Mobile number and email address
• bKash, Nagad or Rocket mobile banking details — for transaction verification only
• Password (stored in encrypted form, never in plain text)
• Any messages or documents you send in support requests

2.2 Automatically Collected Information

Certain information is logged automatically when you use the platform:

• IP address and device identifier information
• Browser type and version, operating system
• Session duration, pages visited and click activity
• Data collected from cookies and similar tracking technologies
• Game history, bet amounts and balance change logs

2.3 Information Received from Third Parties

In some cases we may receive limited transaction confirmation information from mobile payment providers such as bKash, Nagad or Rocket. This information is used solely for the purpose of verifying deposits and withdrawals.

Information collected from you is used for the following legitimate purposes:

1. Account Management: To handle registration, verify logins, recover passwords and maintain account security.
2. Transaction Processing: To complete deposits and withdrawals via bKash, Nagad and Rocket, and to keep records of those transactions.
3. Identity Verification: To prevent the same person from opening multiple accounts and to detect fraudulent activity.
4. Customer Support: To answer your questions via live chat and email, and to resolve complaints.
5. Promotional Communications: To send you notifications about bonuses, offers and updates, based on your consent.
6. Platform Improvement: To analyse user experience and improve the quality of our services.
7. Legal Compliance: To comply with applicable laws and regulations, and to retain evidence for dispute resolution.

nagaur 88 does not sell your personal information to any third party. However, limited information may be shared with the following parties in specific circumstances:

4.1 Payment Providers

Necessary transaction information is shared with bKash, Nagad or Rocket to process your deposits and withdrawals. These providers operate under their own privacy policies.

4.2 Technology Service Partners

We work with trusted technology partners for game operations, server hosting and security services. These partners may access information only for their designated tasks and are required to follow our guidelines.

4.3 Legal Requirements

In response to a court order, government investigation or legal claim, we may provide relevant information to the relevant authorities. In such cases we share only the information legally required.

Our platform uses cookies and similar technologies. Cookies are small text files stored in your browser. Their purposes are outlined below:

5.1 Essential Cookies

These cookies are necessary to maintain login sessions and keep security functions active. Without them the platform will not work properly.

5.2 Functional Cookies

These cookies are used to remember your language preferences, game settings and other personalised experience choices.

5.3 Analytics Cookies

We collect analytics data to understand which parts of the site users visit most. This information is generally in aggregate form and does not identify any individual.

You can control or delete cookies from your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

nagaur 88 applies industry-standard technical and organisational measures to protect your information. The key elements of our security framework are:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored directly — it is kept using a strong cryptographic hashing method.
• Access Controls: Only authorised staff can access information, and only to the extent necessary.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimisation Policy: Only the information necessary for each service purpose is collected and used.

No method on the internet is completely impenetrable. It is therefore important that you also take precautions — such as using a strong password and not sharing your login details with anyone.

We retain your information only for as long as it is needed to fulfil the relevant purpose or to meet a legal obligation. The retention policy for different types of information is set out below:

• Active Account Data: Fully retained for as long as the account remains active.
• Closed Account Data: Records may be kept for the applicable legal period even after an account is closed.
• Transaction History: Records of financial transactions are retained for a set period as an audit trail.
• Support Communications: Records are kept for a limited period after an issue is resolved.
• Analytics Data: Aggregated analytics data may be retained in a safe form over the long term.

As a nagaur 88 member, you have certain important rights regarding your personal information:

8.1 Right to Access

You may request details of the information we hold about you at any time. We will endeavour to respond within a reasonable time.

8.2 Right to Correction

If any information in your profile is incorrect, you may request that it be corrected. Some corrections may require identity verification.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Opt Out of Promotional Communications

If you no longer wish to receive bonus or promotional notifications, let our support team know and we will remove your details from that list.

All nagaur 88 services are strictly for users aged 21 and above. We do not knowingly collect information from minors. If we become aware that a minor has opened an account using false information, that account will be closed and the associated data deleted.

Our full guidelines on responsible gambling are available on our Responsible Gaming page, which includes information on age verification and self-exclusion.

Our Privacy Policy may be updated from time to time as a result of changes to platform services or applicable law. If significant changes are made, we will notify registered members by email or through a platform notification.

The "Last Updated" date shown at the top of the policy will tell you when the most recent change was made. Continued use of the site will be taken as your acceptance of the updated policy.

For any general questions about our services, terms or policies, you can visit our FAQ section, where answers to the most frequently asked questions are provided.

If you have any questions or concerns about this Privacy Policy, please contact our support team. We provide service in both Bengali and English, 24/7.